Foreword The Mediator Prepares: The Practice of Theory
Robert D. Benjamin
Preface
1. Principles of Broad-Based Mediation Practice
2. The Business of Bagels: Mediating a Business Partnership Dispute
John M. Haynes, Mediator
3. Sexual Harassment: Mediating an Employment Issue
John M. Haynes, Mediator
4. Neighbors: Defending Their Children
Larry S. Fong, Mediator
5. Working with Families: A Parent-Teen Conflict
John M. Haynes, Mediator
6. Adoption: The Chaos of Choice
Larry S. Fong, Mediator
7. Teacher-Parent Conflict: A Dispute Over the Classroom
John M. Haynes, Mediator
8. Conclusion: Participation Feedback
Vienna Speech Support for Human and Social Growth
John M. Haynes
Appendix Books, Articles, and Professional Activities
by John M. Haynes
Brief Biography
Index