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Order Returns:
Books may be returned to the address listed below without prior permission as long as they are in new, resalable condition (no marks or stickers), and currently in print. Out of print titles may be returned for six months after the OP(out of print) date. The customer making the return must be the original purchaser of the returned books. Returns should be accompanied by a packing list indicating quantity, discount received, and original Books International, Inc. invoice number. If no original invoice information is provided, credit will be issued at the maximum trade discount allowable. Claims for damages, defects, shortages, and shipping errors must be made within 30 days of ship date.
Address: SUNY Press, Returns Dept.,
22883 Quicksilver Dr.,
Dulles, VA 20166
Phone: 877.204.6073 (USA/Canada); 703.661.1575 (International)
Fax: 877.204.6074 (USA/Canada); 703.996.1010 (International)
e-mail:
suny@presswarehouse.com
SAN: 7607261
Business hours: 8:00 AM – 5:00 PM U.S. Eastern, Monday-Friday
(NOTE: Return books ordered prior to 10/01/09 to CUP Services @ PO Box 6525, 750 Cascadilla Street, Ithaca, NY 14851)
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