List of Tables
Acknowledgments
Introduction
1. Introduction
2. The School Administrators' World from a Problem-Solving Perspective
Toward a Comprehensive Model of Expert Processes
3. Principals' Individual Problem-Solving Processes
4. Superintendents' Individual Problem-Solving Processes
5. Processes Used by Expert and Typical Principals to Solves Problems in Groups
6. Processes Used by Expert Superintendents to Solves Problems in Groups
Key Processes
7. Problem Interpretation: How Administrators Classify and Manage Their Problems
8. The Nature and Role of Values in Administrators' Problem-Solving Processes
9. Cognitive Flexibility and Inflexibility in Principals' Problem Solving
The Relationship Between Thought and Action
10. Problem-Solving Expertise as an Explanation for Variations to Instructional Leadership
11. Total Quality Leadership: Expert Thinking plus Transformational Practice
From Answers to Questions
12. Improving the Problem-Solving Expertise of School Administrators
13. Concluding Thoughts
Notes
References
Index