|Ordering Options: |
1. Web site Orders
As you browse the site, click the "Order" button below or next to individual book titles. This action will place the selected item in a shopping cart, which will hold the contents of the order until you are ready to check out. At any time, you may click the "Check Out" link at the top right of your screen to see the items currently in your shopping cart. When you are ready to finalize your order, click the "Checkout Now" link from either your shopping cart screen or from the link at the top right of your screen, and you will be taken to a page that will allow you to enter the appropriate shipping and billing information. All transactions through this site are secure, and your information is encrypted. For more information see: Security help
Toll-Free Phone: 877.204.6073 (customer service)
Toll-Phone: 703. 661.1575 (customer service)
Toll-Free Fax: 877.204.6074
|Tracking Your Order: Back to Top
To find out the status of an order placed through this site, contact the fulfillment center using the information supplied below. Please be sure to include the date of your order and payment method.
State University of New York Press
c/o Books International, Inc.
PO Box 960
Herndon, VA 20172-0960
Phone: 877.204.6073 or 703.661.1575
Fax: 877.204.6074 or 703.996.1010
|Privacy: Back to Top|
SUNY Press is committed to preserving the privacy of visitors to this Web site. The information below describes SUNY Press's privacy practices and answers common questions regarding information collected from visitors.
While visiting sunypress.edu we collect the following information:
1. The IP (Internet Protocol) address and domain name of our visitor's Internet Service Provider.
2. The type of browser and operating system used.
3. The date and time you visit our site.
4. The Web pages that you visit on our site.
5. The URL or address of the previous Web site you visited prior to sunypress.edu.
(Note: Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. Your IP address is a unique identifier we use to help diagnose problems with our server and to administer our Web site tracking. We also use your IP address to help identify you and your shopping cart, and to gather broad, demographic information.)
We also collect additional information when the visitor is ordering from sunypress.edu:
1. Name, address, phone, fax, e-mail address of purchasing party
2. Name, address, phone, fax, e-mail address of order recipient
3. Credit card information (card type, number, expiration date and owner's name) of purchasing party
|Order Returns: Back to Top |
Books may be returned to the address listed below without prior permission as long as they are in new, resalable condition (no marks or stickers), and currently in print. Out of print titles may be returned for six months after the OP(out of print) date. The customer making the return must be the original purchaser of the returned books. Returns should be accompanied by a packing list indicating quantity, discount received, and original Books International, Inc. invoice number. If no original invoice information is provided, credit will be issued at the maximum trade discount allowable. Claims for damages, defects, shortages, and shipping errors must be made within 30 days of ship date.
Address: SUNY Press, Returns Dept.,
22883 Quicksilver Dr.,
Dulles, VA 20166
Phone: 877.204.6073 (USA/Canada); 703.661.1575 (International)
Fax: 877.204.6074 (USA/Canada); 703.996.1010 (International)
Business hours: 8:00 AM – 5:00 PM USA Eastern, Monday-Friday
(NOTE: Return books ordered prior to 10/01/09 to CUP Services @ PO Box 6525, 750 Cascadilla Street, Ithaca, NY 14851)
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|Searching for Books: Back to Top |
SEARCH BY: Title / Subtitle, Author, ISBN, Summary or Table of Contents, or Subject
|BROWSE BY: Subject, Series|
|FULL-TEXT SEARCH ALL TITLES: Google Book Search |
|SITE SEARCH: For other keywords|
|Security: Back to Top|
The SUNY Press Web site uses the latest encryption technology to keep your personal information safe. All your ordering information—including your name, address, and credit card number—is encrypted using SSL for maximum security.
Are my credit card transactions secure?
Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone. (For details, see the Ordering Options section of our Help Desk.)
What are cookies, and how does this site use them?
|Shipping & Handling:|
Media Mail (7–10 days average) – United States and Canada: First book $6.00 and $1.00 for each additional copy.
UPS Ground (3–7 days average) – United States: First book $8.00 and $1.00 for each additional copy.
International (6–8 weeks average) – First book $7.00 (U.S.) and $3.00 for each additional copy.
(Note: Brokerage fees, taxes and duties to be collected by UPS at
delivery for International.)
Expedited Methods: Back to Top
UPS Expedited (3 days guaranteed) – United States: First book $15.00 and $1.00 for each additional copy.
Call for quote on any other special expedited method.
• New York State residents, please add 8% sales tax to the total amount (books + shipping).
• Canadian residents, please add 5% GST.
All Books International, Inc. shipments are FOB Dulles, VA.
Shopping on the site: Back to Top
To place an item in your "shopping cart" simply click the order button next to the quantity under the selected title. That item will be placed into your cart, and you will be directed to the page that allows you to view the contents of your cart and either proceed to the check out page or continue shopping.
At any point during your visit to our site you may check the upper right–hand portion of the page to see how many items are currently in your cart. The "Check Out" or "You Have # Item(s) In Cart" links will take you to the page that allows you to view and modify the contents of the cart, and will take you to a page that allows you to place your order and purchase those items that are in your cart.
Error Reporting / Feedback: email@example.com