Proposes a theory and case studies on repairing a damaged or threatened image or reputation.

Updated with a timely literature review and new case studies from sports, international politics, and third party image repair.

Essays on how organizations effectively communicate strategy to optimize performance.

This strategic tool for executives to lead, motivate, persuade, and inform numerous audiences inside and outside their organizations explores corporate communication as an executive practice.

Develops a general theory of prediction that encompasses its fundamental principles, methodology, and practice and gives an overview of its promises and problems.

How do individuals tell their success stories when they want to secure recognition, but avoid appearing arrogant? By examining success stories of Nobel Prize winners, athletes, and Mary Kay Cosmetics consultants, this work analyzes this fundamental type of interpersonal communication.

This practical guide for managers demonstrates when, where, and how to implement significant organizational change through teamwork.

Explores the differential effects of recession on public and private sector organizations in America, Europe, and Asia.

Focuses on the constructive nature of conflict and stresses conflict management as opposed to conflict resolution. Presents a comprehensive view of organizational conflict.

This book uniquely prepares westerners for professional contacts with Japanese associates, markets, and audiences. Through stimulating analyses of Japanese society, corporate culture, and communication ...

Communication has become more complex as businesses compete globally. This book explores corporate communication as both a professional practice and as an academic discipline. The essays and case studies ...

Technocracy, loosely defined, is "rule by experts. " Technocracy at Work focuses on the organizational dimensions and aspects of technocracy.

Substantial sociological literatures have analyzed contemporary ...